Privacy Policy

1. General

Your privacy is very important to us. Accordingly, we have developed this Policy in order for You to understand how we collect, use, communicate, disclose and make use of personal information. Information is collected through our website(https://www.soldbyair.com) and other domain names(https://www.kennettdroneguy.com, https://www.skycandy.io) pointing to our website. We may also collect information via telephone, email, social media or other conduits.

By using our website, services and/or providing Personal Information to us, You agree to the terms and conditions of this Privacy Policy. You must agree to both this Privacy Policy and our End-User License Agreement before You are permitted to use our Service. Here is a quick summary of this Privacy Policy

• You must be an adult to use this Service
• We do collect information from You and You may delete Your account and any time
• We may email You different communications that You may opt out of
• We will not sell Your information to third parties
• Third parties who have access to Your information through our Service our not bound to this Privacy Policy
• We may have to retain or disclose information for a variety of reasons including legal or security purposes
• Information provided to us is stored in and under the jurisdiction of the United States
• We may aggregate Your information
• We do sometimes use information for marketing reasons

2. Definitions

Within this policy it is important that You understand the meaning of certain words or phrases. Some of these words and phrases with their definitions include:

• Service - refers to the site www.soldbyair.com and the services we provide through it.
• "You" and "Your" - refers to individual users of the Service, the person reading this and the person entering into agreement with this Privacy Policy
• Privacy Policy - this document

3. Information we Collect

We collect information used for identification and for providing the features of our Service. Information will only be disclosed as explained in this Privacy Policy and/or our Terms of Service. Examples of information collected include:

• Mailing Address
• Name
• Email Address
• Telephone Number
• Website Address
• Geographical location data
• Insurance details
• FAA Certificates

We may, at times collect other information we feel is necessary in order to provide our Service.

In order to process payments we may use third-party services. Those third-party services may collect Personal Information that will be subject to their own privacy policy. We strongly recommend You read their privacy policy before making or receiving any payment through our Service.

Our Service may prompt You for customer data for job planning, record keeping or virtual tour configuration, do not submit this information if You do not have the authority to do so. Do not submit any Personal Information relating to other people to us or to our Service unless You have the authority to do so. If You submit any Personal Information about or relating to other people You permit us to use that information however we see fit in accordance with this Privacy Policy.

We collect other information which does not necessarily reveal Your identity. Some examples include:

• Drone details - Make and Model, Serial Number, Type, Registration number and similar.
• Web Browser, OS, referring URL and device information
• Usage data - Data such as file names, file types, access times and HTTP referrers.
• Demographic information
• Other information You may provide
• We may use third-party services to collect data for us. We use Facebook’s “Pixel” to track and run advertisement campaigns You can read their privacy policy at https://www.facebook.com/policy.php. We Google Analytics to track usage, trends and the type of actions on Your website. You can read about Google’s privacy https://www.google.com/policies/privacy/partners/
• If You do not wish to have data collected via cookies, Your browser may have options to prevent that collection. However doing so may cause problems interacting with our Service.

We use logs on our servers to save data for analytics and error troubleshooting. This data includes:

• IP Addresses
• Login details
• HTTP referrer
• Error messages
• Timestamps

We will sometimes use aggregated information. It does not personally identify You but may be used to get usage statistics.

We may also record social media contact information. This is used for communication.

4. How we collect information

There are various ways we collect information. Examples include:

• Initial registration for our Service
• Uploading or download content
• When You enter job details
• Technical support or customer service requests
• Cookies and Facebook Pixel
• Entering customer data
• Virtual tour creation

We may also receive Personal Information through 3rd party services. Examples Include:

• Public databases
• Marketing or service partners
• Social media platforms

5. What we do with Your information

We will not disclose Your collected information without Your consent except as described in this Policy.

There are times we may disclose information to third parties without consent. We also may preserve information in certain circumstances. Circumstances in which we may disclose or preserve information include:

• In working with customers and partners for job planning or other similar purposes
• If we believe it is needed to investigate or defend ourselves against third-party claims or allegations.
• If one of our 3rd-party service providers requests it for security, legal, troubleshooting, auditing or customer service reasons.
• To airports if they request it
• If we believe we must take precautions to protect against liability.
• If we believe doing so helps to protect the security or stability of our Service.
• For purposes related to abusive, fraudulent or legal matters.

If we release Your information to legal entities You agree to release us from any damages caused by or related to that release.

Any Personal Information and any content uploaded to our Service may be disclosed and transferred to any entity that is part of any acquisition, merger, sale, debt financing or similar transaction. We may also transfer or disclose Personal Information and content in the event of bankruptcy or insolvency.

We may take aggregated non-personal information and make it available to third parties for business or marketing purposes.

We review virtual tours created through our Service and choose some to post to the front page of our website. If You would like to opt out of this please send us an email to kennettdroneguy@gmail.com.

We publicly post non-personal information on our Pilot Network page (https://www.soldbyair.com/pilotnetwork), this non-personal information could be considered personal information when combined with other information. Specifically we list the locality where You are based. We do not show the street address. This is done to show potential customers if drone operators are nearby. You have the ability to opt out of this functionality in the profile setup section of our Service. You may also send an email to kennettdroneguy@gmail.com

We use the information collected for various reasons, including:

• To provide the features of our Service and to process transactions
• For general business purposes
• To facilitate the completion of drone projects
• To alter, monitor, enhance or improve our Service
• For use with social sharing
• Identity verification
• To enforce our terms and conditions
• To prevent and identify security threats, monitor for fraud or general auditing purposes
• To protect our operations or those of our affiliates
• To protect Your data, the safety, privacy of You, our affiliates or others.
• To determine the effectiveness of marketing or promotional campaigns
• To allow communication between users of the Service
• To reply to support requests, questions and comments
• To create and communicate about promotions or special offers
• To comply with legal or governmental requests or processes.
• We may use Your email address to send e-mail about our Service, changes to our terms, marketing information that we believe may be of interest or to respond to inquiries

6. Third-Party Services

Our Service utilizes third-party services and software. Information You provide using our Service may be accessible by those third-party services. These third-party services do not adhere to our Privacy Policy. We are not responsible for what they do with any of the information You provide us.

Any links found on our website does not indicate an endorsement of that website. We are not responsible for any information provided to or collected by these linked websites.

7. Security

We take security very seriously however, we make no guarantees unto the security or privacy of Your data. No system is 100% secure and as such we recommend You implement Your own security measures. We do not guarantee that Your data will be backed up. Please notify us immediately if You believe Your account or data has been compromised.

8. Borders & Jurisdiction

Our Service is operated from the United States. By utilizing our Service and transferring Your data to it You consent that Your data is subject to privacy law of the United States. The business which owns soldbyair.com is located in the state Pennsylvania. As such soldbyair.com shall be governed by the laws of the State of Pennsylvania.

9. Changes

We may revise the terms in this policy from time to time. By using our Service You agree to be bound by the then current version of this policy.

10. Email Communications

When You provide Your information to us, You agree to waive all rights to file complaints regarding unsolicited e-mail against us. Providing Your information to us constitutes Your agreement to receive communications for us. You may at any time unsubscribe from email communications by notifying us as kennettdroneguy@gmail.com

11. Delete & Opt-Out

You have the option to delete Your account within Your profile. This will delete all of the images, links and video You have uploaded. It will also delete the database records that our Service depends on to provide You access. You may also opt-out of email communications by sending an email from the address You no longer wish to receive email at to kennettdroneguy@gmail.com stating that You no longer wish to receive email from us. You may log in and delete any of the personal information You have provided to use, however our Service may then have limited functionality that it can provide to You. We do not guarantee that all data is removed as there may still remain information in server logs or backups.

12. Retention

Information may be retained for any period necessary to satisfy the details outlined in this Privacy Policy. Any information retained by third-parties is subject to their policies.

13. Age Restrictions and Children’s Privacy

Our Service is meant for adults only. We request that anyone under the age of 18 does not register for an account and also does not provide us with any personal information. We do not knowingly collect information from anyone under the age of 13.

14. Sensitive Data

Do not disclose to us any sensitive Personal Information. We do not ask for racial origin, political leanings, Social Security numbers, religion, health or criminal background. Our Service has no use for such data. If You feel You are being prompted for sensitive Personal Information please contact us immediately.

15. Our Contact Information

Feel free to contact us with any questions regarding this Policy.
Email: kennettdroneguy@gmail.com
Website: www.soldbyair.com